Information
Welcome to Sienna-Rose Scents' frequently asked questions. Here, we aim to answer your most common queries about our hand-poured natural soy candles and melts, ensuring you have all the details you need to enjoy our beautiful scented candles, melts and fragrance dupes. We pride ourselves on our adaptability and commitment to excellence in every aspect of our service.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, Sienna-Rose Scents prides itself on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. We craft our natural soy candles and melts in Forbes, NSW, also creating exquisite fragrance dupes that delight the senses.
Once someone orders their candles, how quickly do they usually arrive, and what does delivery generally cost?
We offer convenient local pick-up or local delivery for all orders within our service area.
What's the best way for customers to enjoy and look after their Sienna-Rose Scents, and what makes your candles and melts so special?
For the best experience, ensure your first burn lasts 3-4 hours to create an even melt pool. Remember to trim the wick after each burn to about 6mm. Always keep the lid on when your candle is unlit to prevent dust accumulation and preserve the fragrance. Our hand-poured natural soy candles and melts are crafted with care in Forbes, NSW, using high-quality fragrance oils for a long-lasting, delightful aroma.
Your satisfaction is paramount to us. Please contact us directly at info@sienna-rose-scents.online We're committed to finding a solution
What happens if a customer isn't completely happy with their purchase, or if something arrives a bit bashed up?
Can people order a custom candle or melt, maybe for a special gift or event?
Absolutely! We welcome custom orders for candles or melts, perfect for special gifts, events, or unique preferences. Get in touch with us to discuss your ideas and create something truly unique.
Ignite your senses
This is where your journey with exquisite fragrance begins. Get to know Sienna-Rose Scents, our dedication to hand-poured natural soy candles and melts, and our commitment to quality and great service from Forbes, NSW. Join us as we grow and succeed together. We're glad you're here to be a part of our story, exploring beautiful scented candles and melts.We also create beautiful fragrance dupes of your favourite perfume or cologne.